Please let me knwo the answer or way to address this issue. I have also read this FAQ / support doc, but it does not offer a complete or valid answer : In addition to 2-Factor Authentication via SMS and automated phone calls, we are proud to support a Time-Based One-Time Passcode (TOTP) through VIP Access, provided by our partner Symantec. Thats also assuming EACH of these providers's phone support reps even KNOW what a Symantec VIP 2FA Credential ID is.) Our customers' privacy and security are our first priority. its un-reasonable to expect users to have to call in and prove their identity to ALL their VIP 2FA (non-QR code) based accounts EACH time user gets a new phone or does a restore.
(un acceptable, as im asking about ebay, eTrade ect.
#Fidelity vip access new phone update
" Contact your Workplace IT admin to update your Credential ID" I have searched the Symantec Forums vigorously, and the only "answer" i found to this: ( so i can always re-scan them into any new phone or device i may have to get in the future, and can still login to these services). NPNs are assigned to all individuals and most. This will generate a new credential ID - contact your organization helpdesk to assign the new credential ID to your account. The National Producer Number is a unique NAIC identifier assigned through the licensing application process. Click on Test to the right of the phone image. I have used TOTP based QR codes for many years, and these QR codes i physically BACKUP/PRINT offline, when i initially scan them into VIP Access. If the VIP Access app on your iPhone is launched for the first time on at 12. (as all a hacker has to do is click i dont have my VIP access code, and you are back to SMS based 2FA) If the answer is to have a backup method to logging-in to your various accounts, such as SMS backup, that defeats the ENTIRE purpose of using 30s generated codes. So how exactly do you "register the new Credential ID with the vendors" IF you CANT login to the account any longer? Each vendor will need you to update your Credential ID with them " You will need to register the new Credential ID with the vendors you use your 2FA (2 factor authentication) services with. The KB / faq doc gives this unacceptable answer to my question:
#Fidelity vip access new phone full
VIP access iOS app, how do I login to My Paypal or My Merrill Lynch account *IN THE CASE that* i get a *new* iPhone, or have to do a full iCloud Restore ? as the VIP App's Credential ID will of-course CHANGE on new device/restore, *thus* the 30s generated VIP Sec Code will not match up with my prior codes (so i wont be able to login to account at that point). not for your place of work using VIP 2FA where you can easily contact your work IT admin) (my question is ONLY in the context of 3rd my party accounts, such as Merrill Lynch, eTrade, eBay, PayPal ect.
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